“ FACTORS INFLUENCING VALUE CREATION ON BRAND TRUST IN HOTEL BUSINESS: CASE STUDY OF 3-, 4- AND 5-STAR HOTELS IN INDONESIA DURING THE COVID-19 PANDEMIC ”. Journal of Event, Tourism and Hospitality Studies 1 (July 15, 2021): 184–209. Accessed November 30, 2025. https://educationmalaysia.co.uk/index.php/jeth/article/view/15329.